Q: What is Haste?
Q: How is Haste different than a VPN?
Q: What network traffic does Haste look at?
Q: What games does Haste support?
Q: Can I be banned for using Haste?
Q: Can Haste be used from outside of the United States?
Q: What else can I do to improve my network performance?
Q: How can I contact Haste Support?
Q: Is Haste safe to use?
Q: What is ping, jitter, and packet loss?
Q: What is Haste Check?
Q: What is the difference between Haste Free and Haste Pro?
Q: Do I need an account to use Haste?
Q: How do I create an account?
Q: How do I change my password?
Q: How do I change my username?
Q: How do I retrieve my password?
Q: How do I retrieve my username?
Q: How do I change my email address?
Q: I can’t log into Haste.
Q: I receive an account validation error.
A: Haste is a network optimizer for video games, reducing lag, packet loss, and jitter to improve your gaming experience. You can learn more about Haste at https://haste.net.
A: VPNs are traditionally used to create encrypted point-to-point connections for enterprises over the public Internet. These connections use unintelligent routing and do not offer any features for real-time applications. Haste uses custom network infrastructure, protocols, and routing algorithms to create a mesh network of private connectivity to specifically optimize real-time applications. This connectivity is enhanced with multipathing to provide redundancy and diversity. You can learn more about how Haste is different at https://haste.net/haste-technology/.
A: Haste does not monitor personally identifiable information or any kind of browsing data or other Internet activity. Haste only monitors and maintains your network connections to gamer servers and how they are performing over time so that we can constantly improve our service.
A: Haste currently supports Fortnite, PUBG, Dota 2, League of Legends, CS:GO, and many more – See our full list here!
A: No, you cannot be banned for using Haste.
A: Haste’s supported games and regions are listed on our Supported Games page. If you play a supported game on servers in a supported region, Haste will optimize your connection regardless of your location. Games and regions not listed on this page are not supported at this time. If you have suggestions and would like to express interest in a region you want to see Haste expand to, feel free to fill out our Game and Region survey!
A: In addition to using Haste, you can take the following actions to potentially improve your performance:
A: Haste is safe to use. Our software is digitally signed by a certificate authority, which guarantees that the software has not been altered or corrupted since it was signed. Haste also passes security scans. You can upload the Haste installation file to VirusTotal, a subsidiary of Google, and see the scan results from over 60 security products.
A: Ping is the amount of time it takes to send a packet (piece of data) and receive a response, such as from your PC to a game server or vice-versa. Jitter is the fluctuation of ping over time (standard deviation). Packet loss is the percentage of packets that do not arrive at their destination within a certain amount of time. For the best experience, all of these metrics should be as low as possible.
A: Haste Check is a measurement tool used to estimate your performance over the Haste network to the selected game in the region that we support. You can learn more about Haste Check in our support center.
A: Haste Pro constructs up to four redundant paths across our gaming-tuned network that unite at the game server, creating a super fast, stable connection. Haste Free offers gamers an alternative to their ISP’s default network path for free.
A: Yes, an account is required to use Haste. You can create an account at https://account.haste.net/my-account/?hm=register.
A: You can create your Haste account at https://account.haste.net/my-account/?hm=register.
A: You can change your password by using the “Forgot Password” tool at https://account.haste.net/my-account/?hm=forgot-password.
A: Usernames cannot be changed.
A: Passwords cannot be retrieved because they are stored with one-way encryption. You can change your password in My Account at https://account.haste.net/my-account/.
A: You can retrieve your username by using the “Forgot Username” tool at https://account.haste.net/my-account/?hm=forgot-username.
A: Email addresses cannot be changed. If you can no longer receive emails at the email address provided, please contact firstname.lastname@example.org.
A: If you believe your login credentials are correct, you may not have yet confirmed your account. Please confirm your account by clicking on the validation link in the confirmation email. Once you validate your account, you will be able to log into Haste with the proper credentials. You can reset your password and retrieve your username at https://account.haste.net/my-account/.
A: If you receive an error when visiting the account validation link, you likely have already confirmed your account or the link is no longer valid. After a certain amount of time, the validation link expires and you must create a new account.
Installation instructions are available at https://support.haste.net/hc/en-us/articles/115003411547.
A: You can download Haste from https://haste.net/download-haste/.
A: Haste works with Windows 7 SP1, Windows 8.1, and Windows 10. Only 64-bit systems are supported. Windows 8, Mac, and Linux are not supported. All updates must be applied for Windows. Also, the user must have administrator rights.
A: Haste does not work on Mac OS or Linux at this time.
A: We currently do not have console support.
Additional usage instructions are available at https://support.haste.net/hc/en-us/articles/115003411547.
A: By default, Haste will launch automatically upon starting your computer. You can restore the application window by clicking the Haste icon in your system tray. If Haste is not running, you can launch it by searching for “Haste” in your start menu.
A: “Device Name” should be populated with the friendly name for your computer. Any text can be entered in this field.
A: Once Haste is installed, you simply need to have Haste running in the system tray for supported games to be optimized. When you launch a supported game, you should see a toast notification indicating that you are connected.
A: Haste can be turned off by exiting the application from the system tray. Simply right-click on the Haste icon in the system tray and click “Exit Haste”. When Haste is exited, games will not be optimized.
A: Haste can be uninstalled using the “Programs and Features” application in Windows Control Panel. Select “Haste Esports Accelerator” in the list and click the “Uninstall” button. Follow the on-screen instructions to complete the uninstallation.